ABOUT US

At NXT GEN on London Road in Leigh-On-Sea, we’re not your average tech “fix-it” shop—we’re a family who cares about your device as much as you do.

OUR UNIQUENESS

We stand head and shoulders above the rest through some values that defines us

Family-Run Integrity

Every repair is overseen by our core team—no anonymous technicians or conveyor-belt service. You’ll always deal with someone who genuinely wants your device to shine.

Absolute Transparency

Ask to see inside your device at any point. We photograph every step of the teardown and rebuild, and post a daily video or image on social media so you know you’re getting top-quality workmanship.

Meticulous, Full-Scope Care

Unlike shops that slap on a screen and call it a day, We: Track and replace every screw, bracket, and connector exactly where it belongs, Reprogram TrueTone data so your display looks as flawless as the original, and Renew all adhesives to lock in dust and water resistance

No Hidden Fees, No Shortcuts

Our tiered pricing lets you pick the level of service that fits your budget—without cutting corners on parts or labor.

Two Decades of Expertise

We’ve refined our process over 20 years. Cutting costs elsewhere often means sub-standard repairs; at NXT GEN, we invest that experience back into every handset, tablet, and laptop we touch.

Meet Our Family & Team

Jon.T

Founder - Head Engineer & Husband

Emily.T

Store Manager & Wife

Liam

Engineer & Nephew

Still Not Sure?

CUSTOMERS FEEDBACK

Check Out All Genuine Google Reviews From Our Customers!

This place is great! Had one of our iPhones get repaired here. Much better than driving all the way to Lakeside or Chelmsford!! Jon was thorough and communicated frequently through the whole process. Also, the repair was very affordable. Definitely recommend!