ABOUT US

At NXT GEN on London Road in Leigh-On-Sea, we’re not your average tech “fix-it” shop—we’re a family who cares about your device as much as you do.

OUR UNIQUENESS

We stand head and shoulders above the rest through some values that defines us

Family-Run Integrity

Every repair is overseen by our core team—no anonymous technicians or conveyor-belt service. You’ll always deal with someone who genuinely wants your device to shine.

Absolute Transparency

Ask to see inside your device at any point. We photograph every step of the teardown and rebuild, and post a daily video or image on social media so you know you’re getting top-quality workmanship.

Meticulous, Full-Scope Care

Unlike shops that slap on a screen and call it a day, We: Track and replace every screw, bracket, and connector exactly where it belongs, Reprogram TrueTone data so your display looks as flawless as the original, and Renew all adhesives to lock in dust and water resistance

No Hidden Fees, No Shortcuts

Our tiered pricing lets you pick the level of service that fits your budget—without cutting corners on parts or labor.

Two Decades of Expertise

We’ve refined our process over 20 years. Cutting costs elsewhere often means sub-standard repairs; at NXT GEN, we invest that experience back into every handset, tablet, and laptop we touch.

Meet Our Family & Team

Jon.T

Founder - Head Engineer & Husband

Emily.T

Store Manager & Wife

Liam

Engineer & Nephew

Still Not Sure?

CUSTOMERS FEEDBACK

Check Out All Genuine Google Reviews From Our Customers!

Found NXT GEN online looking for a repair shop. Quick call assured me he had it in stock and could do it today. Dropped phone in and met Jon. Down to earth and knew his stuff. He estimated 30-40 minutes for a battery change and gave me 2 options, genuine battery or aftermarket one. Phone was ready within 30 minutes with a text to confirm it was ready. Very professional and would be happy to go back. Thanks Jon, ill be seeing you again 💯

John Baddeley

11 days ago

Any problems with my phones or devices then NXT GEN is my port of call. They are reliable, honest and get the job done very quickly. 100% recommend

Quiller Hawkins

11 days ago

Excellent service put a new screen on iPhone for me replaced a battery at cost price even threw a new cover for it cant recommend Jon enough top quality repair in fast time as well !thankyou!

ian fazzani

24 days ago

Great service. Very quick and reliable.. thank you.

Ruth Ruth

1 month ago

Brilliant service from this friendly shop, price clearly stayed before the work was carried out, fast friendly service. X

Lorraine Dunn

1 month ago

NXT Gen were brilliant at quickly identifying what was wrong with my phone and gave me a range of solutions to choose from. They quickly repaired my phone and had it all done within an hour. I would highly recommend NXT Gen for any phone issues.

Adrian Cammidge

1 month ago

Contact Us for Fast Support

Reach out to NXT GEN TECH REPAIR in Leigh On Sea for quick and reliable tech repair services.